SSL AND SECURITYSSL and HTTPS: certificates, redirects and mixed content
Complete your website’s move to HTTPS by checking certificate coverage, DNS, secure redirects, mixed content and renewals.
Knowledge base: solutions, step by step.
From your first hosting account to domain transfers, WordPress installation and email settings: practical guides that take you from preparation to final checks.
How to use search and categories
Search matches all your words across titles, descriptions and guide content, with title matches shown first. Selected category: Security and support.
For initial setup, see getting started with hosting; for an outage, use website troubleshooting; to assess capacity, read the resource limits guide. If your email is configured but messages are not arriving, start with the delivery checks.
- Hosting and WordPress
- Initial setup, resource limits and migration.
- Domains and DNS
- Pointing domains, records and transfers.
- Business email
- Setup, delivery issues and migration.
- Security and support
- HTTPS, error investigation and support requests.
Security and support
Every guide includes preparation, a step-by-step procedure and checks to run afterwards.
3 guides · Security and support
Clear filters and show all guides →SSL AND SECURITYTECHNICAL SUPPORTPreparing a support ticket: the right information for a prompt review
Learn what information to include in a support ticket for website, email and server errors, and find a safe sample report template.
TROUBLESHOOTINGWebsite Not Loading: DNS, SSL and HTTP Checks
If your website is not loading, distinguish DNS, SSL, HTTP and application errors. Identify the issue with checks that do not change data and prepare the right evidence for support.
FOR YOUR NEXT DECISION
All blog articles →We can also help you choose the right infrastructure.
Explore our blog for agency operations, server selection and backup planning.
AGENCY OPERATIONS
Choosing hosting for agencies: understand the total cost
Evaluate hosting for agencies managing multiple client sites based on resources, account separation, email, backups and renewal costs.
CHOOSING A SERVER
VPS and VDS: look at resources before labels
Compare virtualization, CPU sharing, RAM, disk, traffic, licenses and management scope correctly when choosing a VPS or VDS server.
BUSINESS CONTINUITY
Business backups: from a copy to a recovery plan
Create a backup plan for websites, databases and email with RPO, RTO, independent copies, permissions and restore tests.
Need help with something specific to your account?
Start a support request with the affected service and details of the error.