DOMAINS AND DNSDNS records: how to use A, CNAME, MX and TXT
Learn about DNS record types, TTL and post-change checks to connect your domain to website and email services.
Knowledge base: solutions, step by step.
From your first hosting account to domain transfers, WordPress installation and email settings: practical guides that take you from preparation to final checks.
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Search matches all your words across titles, descriptions and guide content, with title matches shown first.
For initial setup, see getting started with hosting; for an outage, use website troubleshooting; to assess capacity, read the resource limits guide. If your email is configured but messages are not arriving, start with the delivery checks.
- Hosting and WordPress
- Initial setup, resource limits and migration.
- Domains and DNS
- Pointing domains, records and transfers.
- Business email
- Setup, delivery issues and migration.
- Security and support
- HTTPS, error investigation and support requests.
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Every guide includes preparation, a step-by-step procedure and checks to run afterwards.
12 guides · All categories
DOMAINS AND DNS
HOSTING AND MIGRATIONWebsite migration checklist: before and after launch
During a hosting migration, complete your inventory, backups, target environment testing, final database synchronization, DNS, SSL and email checks.
BUSINESS EMAILBusiness email setup: IMAP, SMTP and delivery
Configure your business email account with a secure connection; test sending and receiving with IMAP, SMTP, MX, SPF, DKIM and DMARC checks.
SSL AND SECURITYSSL and HTTPS: certificates, redirects and mixed content
Complete your website’s move to HTTPS by checking certificate coverage, DNS, secure redirects, mixed content and renewals.
GETTING STARTED WITH HOSTINGYour hosting account is ready: initial setup checklist
Complete domain, file, database, PHP, email and SSL setup in the right order on your new hosting account.
WORDPRESS INSTALLATIONInstalling WordPress: steps for a secure start
Complete HTTPS, database, administrator account, permalink and backup setup, along with post-launch checks, when installing WordPress.
DOMAIN TRANSFERSDomain transfers: from authorisation code to final checks
Check ownership, transfer locks, the EPP code, approval emails, renewal and DNS continuity in the right order when transferring a domain.
TECHNICAL SUPPORTPreparing a support ticket: the right information for a prompt review
Learn what information to include in a support ticket for website, email and server errors, and find a safe sample report template.
EMAIL DELIVERYBusiness Email Delivery and Spam Issues
If business email will not send or lands in spam, distinguish SMTP errors from SPF, DKIM and DMARC results; prepare a safe diagnosis and support summary.
HOSTING RESOURCESHosting Limits: CPU, RAM, Inodes and I/O
Read hosting CPU, RAM, inode, I/O, IOPS and EP limits correctly. Understand account scope, signs of exceeded limits and checks to make before upgrading.
TROUBLESHOOTINGWebsite Not Loading: DNS, SSL and HTTP Checks
If your website is not loading, distinguish DNS, SSL, HTTP and application errors. Identify the issue with checks that do not change data and prepare the right evidence for support.
EMAIL MIGRATIONBusiness Email Migration: An IMAP and MX Plan
Use this checklist to plan archives, IMAP copying, a pilot account, MX cutover, final synchronization and rollback when migrating business email.
FOR YOUR NEXT DECISION
All blog articles →We can also help you choose the right infrastructure.
Explore our blog for agency operations, server selection and backup planning.
AGENCY OPERATIONS
Choosing hosting for agencies: understand the total cost
Evaluate hosting for agencies managing multiple client sites based on resources, account separation, email, backups and renewal costs.
CHOOSING A SERVER
VPS and VDS: look at resources before labels
Compare virtualization, CPU sharing, RAM, disk, traffic, licenses and management scope correctly when choosing a VPS or VDS server.
BUSINESS CONTINUITY
Business backups: from a copy to a recovery plan
Create a backup plan for websites, databases and email with RPO, RTO, independent copies, permissions and restore tests.
Need help with something specific to your account?
Start a support request with the affected service and details of the error.